Our team was in Africa last week for Rencontres Africa, the largest French-African business event, organized with the backing of the French Ministry of Europe and Foreign Affairs and the …

While in France last week, David Marcus, Head of Messenger at Facebook, highlighted Messenger’s significant growth and the platform’s latest new features. With 2 billion messages exchanged between companies and …

According to a Forrester study published in October 2016*, customers who feel neglected or who have a bad experience when interacting with a brand are 8 times more likely not …

I meet up with Maxime, a pre-sales engineer at Dimelo, who answers my questions between client meetings. Hi Maxime! You have just joined Dimelo. Could you tell us a bit …

From Forums to Social Media When Dimelo was launched in 2006, we created a solution to manage brand forums and business-to-customer help forums. In 2010, social media channels were added …

We created Dimelo in 2006, but I like to say that Dimelo is only two years old. Am I worrying too much about (it) aging? I don’t think so. History …

I meet up with Adrien, Lead Developer and Head of Research and Development, who spares me a few moments between coding sessions. Can you tell me a bit about your …

We meet Hélène, Project Manager at Dimelo, who gives up some of her time between two client meetings, always with a smile on her face. Hi Hélène. First of all, …