Choosing Free Conference Call Services

 

Communication in an organization is very important. Communication can be face to face or over the phone. Face to face communication is always the best but it is not always possible for people to meet face to face due to various reasons. Technology has made it possible for a large group to meet and communicate over the phone through conference call services. Conference call services are used for holding meetings over the phone without people meeting face to face. Conference call services do not need the use of camera-equipped computers or video chat software. There are a conference call services which are charged while others are free. A free conference call service allows one to host conference calls and meetings at zero cost.

 

People prefer free conference call services because they are free. There are a number of factors to be considered when choosing free conference call services. Some of these factors are discussed in this article.

Quality of the calls made by the conference call service is a factor to be considered. Choose a free conference call service which has good quality calls. Good quality calls mean that every person is able to hear what is being communicated well and also they are able to communicate back well. The free conference call service should offer high-quality sound and a reliable connection during the conference call. The conference call service to be chosen should not have background noise for example echoes during the conference call. Find the best free conference call platform or read more on how to use free conference call.

 

Call controls in the free conference call service is a factor to consider. Choose a free conference call service which has controls to manage the conference call. Call controls include caller muting, call recording, call locking and call ending. Controls are needed to prevent overlapping and to ensure a smooth flow of the conference call. The control system also allows you to see the people available, raise or lower the volume of a participant among other functions. A free conference call service with all these call controls is the best.

 

Consider the setup and usability of the free conference call service. Choose a free conference call service which has a simple set up and that is easy to use. The free conference call service should be easy to use so that anyone can use it. The instructions to be followed when making the call should be simple and easily understood by the operator. However, it should have a short process of making a call not so many instructions to follow. One should be able to control all aspects of the conference using the host phone keypad commands. The free conference call service should also be able to invite people to the conference. Consider the factors above when choosing free conference call services.

What our customers say

Thierry Moussu

Thierry Moussu

Head of Digital Relations, Direct Energie

Scalable and open, the RingCentral Engage platform was exactly what we needed both in terms of our increasing contact load and our desire to be innovative with regard to digital customer relations.

Frédéric Gonin

Frédéric Gonin

Head of Customer Service Transformation CANAL+

RingCentral Engage is a pillar in our customer care strategy. RingCentral Engage’s software and expertise has helped us to improve quality of service, enable peer support and self-service, and move our subscriber interactions into the digital domain.

Marie-Hélène Albertini

Marie-Hélène Albertini

Head of Forums and Social Networks, Customer Service, Orange France

RingCentral Engage has enabled us to embrace our customers on digital channels at scale. The solution was able to satisfy the complex and demanding standards of our business, reconciling the imperatives of community marketing and corporate communications with the obligations of customer service helped us to improve quality of service.