Which Video Conferencing Platform is Best for Large Group Meetings?

There is no shortage of web conferencing tools out there, but not all are suited for large meetings. A virtual meeting app may work well for chatting with a client but struggle with group meetings of 10 people or more.

Thankfully, TrustRadius has thousands of user reviews for different web conferencing options, complete with information about use cases and pros & cons, to help you make this decision.

In this post, we walk through the answers to two important questions to ask when looking for a new web conferencing software: what factors you should consider before investing in a web conferencing platform, and which enterprise web conferencing products are recommended for large meetings.

Factors to Consider for Web Conferencing Software

If you need a video meeting app for large conferences, you most likely either manage a large client-facing team or work with a remote workforce. Either way, there’s no one-size-fits-all solution. You’ll want to be sure you invest in a web conferencing tool that fits your needs.

These are a few factors to consider when choosing a web conferencing platform:

Take time to understand the real cost of each solution.

Some software pricing depends on how the software is hosted, other solutions base pricing on number of users, and still others have a per-minute rate. Even web conferencing platforms with premium packages sometimes have additional charges for supplementary features like video recording or dial-in options. Understanding your web conferencing needs help to make sure you’re asking vendors the right questions about total cost – whether it be per user, minute, month, or year.

Consider the implementation process and available integrations.

Let’s say you already have collaboration and communication tools in place — all you need is a virtual meeting space to video conference your larger team. There are several considerations you should make regarding software implementation. Will the software you choose be easy to install — does it require installation at all? Will it integrate with any other collaboration and communication tools you already have in place? Knowing the integrations available and the implementation process ahead of time will help you determine what video conferencing apps can meet the needs of your business.

Prepare a list of your specific feature needs.

Will you need to use particular devices or spaces for your web conferences? Do your meetings typically run longer than an hour? Will you have people joining both from web browsers and mobile phones? Is call recording a necessity? Since web conferencing vendors vary in both their focus and limitations (e.g. call length), knowing this information will streamline the decision-making process.

Don’t forget about quality.

Finally, don’t forget to  examine the audio and video quality promised by each video conferencing platform you’re considering. Be careful not to take marketing claims at face value, because all platforms claim to have buffer-free, crystal clear quality. Reading through customer reviews is a great way to confirm whether or not a product actually has high-quality video and audio.

The Best Web Conferencing Tools for Large Group Meetings

To be included in the list below, products must have met these four requirements:

– The product must be Customer Verified, meaning it has 10 or more new or updated reviews on the TrustRadius platform within the last year.

– The product must have multiple comments from reviewers regarding large group meetings, indicating that the tool makes sense for this context.

– The product’s pricing should be friendly to a higher number of users — meaning that either the low-tier option allows a high number of participants or the cost of entry per-user is relatively low. Consideration was given to video conference apps that offer a free pricing tier.

– All products listed were recipients of a Top Rated Award in the Web Conferencing Software category

What our customers say

Thierry Moussu

Thierry Moussu

Head of Digital Relations, Direct Energie

Scalable and open, the RingCentral Engage platform was exactly what we needed both in terms of our increasing contact load and our desire to be innovative with regard to digital customer relations.

Frédéric Gonin

Frédéric Gonin

Head of Customer Service Transformation CANAL+

RingCentral Engage is a pillar in our customer care strategy. RingCentral Engage’s software and expertise has helped us to improve quality of service, enable peer support and self-service, and move our subscriber interactions into the digital domain.

Marie-Hélène Albertini

Marie-Hélène Albertini

Head of Forums and Social Networks, Customer Service, Orange France

RingCentral Engage has enabled us to embrace our customers on digital channels at scale. The solution was able to satisfy the complex and demanding standards of our business, reconciling the imperatives of community marketing and corporate communications with the obligations of customer service helped us to improve quality of service.