Create an online community and manage your clients conversations
while driving traffic to your website.
Blend and manage messages from all social media in a unified interface and respond to your customers on their digital channel of choice.
Offer your customers an innovating way to contact you thanks to our instant messaging implemented to your mobile app.
Assist your customers in real-time by integrating live-chat to your website
Blend and manage messages from all digital channels in a unified interface
Prioritize handling based on customer profile and team resources, answer via the agent console on any digital channel and find your customers conversation history whatever the channel is.
Measure your efficiency thanks to centralized stats.
Customer habits and digital channels are evolving fast. Successful organizations will be those who can harness this new reality and view the customer relationship through the lens of customer lifetime value.
Download this white paper to learn about the role of CLV in customer engagement and learn 5 key digital initiatives to optimize it.