Scalable and open, the RingCentral Engage platform was exactly what we needed both in terms of our increasing contact load and our desire to be innovative with regard to digital customer relations.
Omni-digital customer engagement
Interact with customers on their channel of choice.Discover our product
RingCentral Engage provides:
shorter response time
- Customer satisfaction
- Need for manpower
- Number of repeated contacts
What our customers say
Head of Customer Service Transformation CANAL+
RingCentral Engage is a pillar in our customer care strategy. RingCentral Engage’s software and expertise has helped us to improve quality of service, enable peer support and self-service, and move our subscriber interactions into the digital domain.
Head of Forums and Social Networks, Customer Service, Orange France
RingCentral Engage has enabled us to embrace our customers on digital channels at scale. The solution was able to satisfy the complex and demanding standards of our business, reconciling the imperatives of community marketing and corporate communications with the obligations of customer service helped us to improve quality of service.