Dimelo will take part in the 9th Customer Contact Management Summit in Warsaw on May 22 and 23. For the 9th year in a row, the summit gives the floor to actors and experts of Customer Care in order to share effective, readily-implementable solutions, increasing customer service quality to ensure greater customer satisfaction.
This year’s edition will gather more than 33 speakers. Julien Rio, CMO at Dimelo, will talk about a major issue : “Offering an outstanding customer experience through Omni-Digital Customer Care – Where to start?”.
On stage, our CMO will deal with 3 major concerns of Customer Care :
- Why is Customer Care the front line of your Customer Experience efforts?
- What are the new trends and expectations of your customers?
- What are the key elements for an outstanding Customer Care Experience?
Join us on May 22 at 12.40 to discover the omni-digital approach that offers an outstanding customer experience.
To attend The Customer Contact Management Summit in Warsaw, register now on the event website.
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