9th Customer Contact Management Summit Warsaw : Experience matters !

Dounia Loudari
Wed, 05/16/2018 - 17:23

Dimelo will take part in the 9th Customer Contact Management Summit in Warsaw on May 22 and 23. For the 9th year in a row, the summit gives the floor to actors and experts of Customer Care in order to share effective, readily-implementable solutions, increasing customer service quality to ensure greater customer satisfaction.

This year’s edition will gather more than 33 speakers. Julien Rio, CMO at Dimelo, will talk about a major issue :  “Offering an outstanding customer experience through Omni-Digital Customer Care - Where to start?”. 

On stage, our CMO will deal with 3 major concerns of Customer Care :

  • Why is Customer Care the front line of your Customer Experience efforts?
  • What are the new trends and expectations of your customers?
  • What are the key elements for an outstanding Customer Care Experience?

Join us on May 22 at 12.40 to discover the omni-digital approach that offers an outstanding customer experience. 
To attend The Customer Contact Management Summit in Warsaw, register now on the event website.

Useful information :

May 22 & 23
Hotel Courtyard by Marriott 
Żwirki i Wigury 1
00-906 Warsaw
Discover the full agenda
Book a meeting with us

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Dounia Loudari Content Editor

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