Can conversations help financial institutions ? We think so, and financial services, are one of our main market focus.

Our offer to financial institutions, retail banks in particular, responds to several main challenges that they face :

• Improve sales productivity through a direct access to experts to improve product knowledge and communicate best sales practices across the branch network
• Reduce customer service costs, with online dynamic FAQs integrated in self-service operations
• Appeal to youngsters through a differentiated brand relation leveraging social channels like Facebook and Youtube
• Secure VIPs loyalty through premier clubs, with privileged access to information, expertise, and senior management relationship

Because we provide a global solution with multi-channel support (web, facebook, mobile, etc.) and because we have a strong attention to security, we can address banks and other financials services concerns about organizing and managing successful conversations.