Manage contributions

Features allowing the operations team to efficiently manage the flow of user requests.

• Resolution ratio

  Evaluate number of responses relative to the questions flow

• Filter and sort contributions

  List contributions based on many sort and filter criteria

• Star contributions

  On a click, feature contributions that are important for the community

• Satisfaction score on answers

  Evaluate satisfaction based on user votes, and find unrelevant content

• Flexible definition of themes

  Configure groups of categories, public or private, single or multiple choice, mandatory or not