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Resources

Success Story

HelloBank!

1h: average response time on social media

Success Story

Bouygues Telecom

57% of responses
provided by members of the community

Success Story

PMU

87%: satisfaction rate for responses

Success Story

Deutsche Bahn

70% of positive responses after a satisfaction survey 

Success Story

Leroy Merlin

100% of messages handled by agents

Success Story

Orange

90% of tweets
answered in under 1 hour

Success Story

SNCF

97% of queries answered

Success Story

Innogy

2300 messages received each month

Success Story

CANAL+

80% of responses
provided by the community

Success Story

HypoVereinsBank Is Developing Its Online Client Forum

HypoVereinsbank Is Developing Its Online Client Forum

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