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Our White Papers and Studies

Social Media Study

Customer Experience on Social Networks

What is the Customer Experience offered by brands on social networks today?

Messenger Whitepaper

Messenger: 5 tips to get you started

Customer Relations on Messenger: 5 tips to get you started

Our Success Stories

direct energie

Direct Energie

Direct Energie chose Dimelo to assert its digital presence and maintain its outstanding customer service

iflix

iflix

iflix uses Dimelo to manage its customer interactions in 10 countries 

PMU

PMU

PMU manages its digital Customer Relations with Dimelo

Proximus

Proximus

Proximus has chosen Dimelo to manage its customer interactions on social networks, through chat and on its community

CM-CIC

Crédit-Mutuel CIC Épargne Salariale

Discover how Crédit Mutuel-CIC Epargne Salariale manages its digital Customer Relations with Dimelo

electro depot

Electro Dépôt

Electro Depot manages its digital Customer Relations with Dimelo

axa

AXA

AXA uses Messenger for its Customer Relations with Dimelo

hello bank

Hello Bank

Hello bank!: 100% digital Customer Relations for a new generation bank

Leroymerlin

Leroy Merlin

Leroy Merlin chose Dimelo to manage its Customer Relations on social media

Ooredoo

Ooredoo

Ooredoo integrated an instant messaging system into its mobile app... and it's a success

Canal + Afrique

Canal + Afrique

CANAL+ Afrique chose Dimelo Mobile, an in-app Instant Messaging

SNCF

SNCF

Since 2007, SNCF trusts Dimelo to manage its digital Customer Relations

Bouygues Telecom

Bouygues Telecom

Bouygues Telecom chose Dimelo to manage its customers community and answer to its clients on social media

Orange

Orange

Orange and Sosh manage customer interactions on social networks thanks to Dimelo

Innogy

Innogy

Innogy manages its Customer Relations on social media with Dimelo

Canal +

Canal +

CANAL+ moves its subscriber interactions into the digital domain, thanks to Dimelo

Deutsche Bahn

Deutsche Bahn

Deutsche Bahn has chosen Dimelo to build its new Q&A community and manage its customer interactions on social media

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Dimelo Newsletter

Regularly receive news and trends about digital Customer Care

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